1. Website operator
This website is operated by Nantong Yunxin Network Technology Co., Ltd. You can contact us using the email address or telephone number shown on this page.
2. Information we may process
If you email or call us, we may receive the name, contact details, product and device information, and issue description you choose to provide. Website servers may also create basic access logs such as IP address, access time, requested page, browser or device type.
3. Why we use information
We use relevant information to answer enquiries, provide support, maintain website security, diagnose faults, improve the website and meet applicable legal obligations.
4. Retention and security
We keep information only as long as needed for these purposes or legal requirements and use reasonable administrative and technical safeguards appropriate to the risk. No internet transmission or storage method can be guaranteed completely secure.
5. Third-party services
This website currently uses no Google Analytics, Google Ads or non-essential tracking scripts. Hosting or network infrastructure providers may process necessary technical logs to deliver pages and protect the service. Future applications may use Google advertising services; before release, each application will have a separate policy reflecting its actual SDKs and data practices.
6. Your rights
Where applicable, you may contact us to request access, correction, deletion or restriction of information related to you. We may need to verify the relationship between a request and relevant data, but will not ask you to email passwords or identity-document photos.
7. Children’s privacy
This general company website is not designed to solicit personal information from children. If you believe a child has provided information to us, please contact us. Any future product aimed at a particular age group will provide a separate notice matching its actual features.
8. Policy changes
We may update this policy when website functions, legal requirements or business circumstances change. The revised version will be published here with a new last-updated date.
9. Contact
For privacy questions or requests, contact us through the support email or telephone number below.